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Help Center

FAQs

SHIPPING

How long will it take to get my order?

Where does my order get shipped from?

Do I have to pay import duties and taxes?

When will I know when my order has been shipped?

How do I track my order?

What if I haven’t received my package?

PAYMENTS

How can I pay for my order?

What currency are the prices listed in?

What is your Refund Policy?

ORDERS

Can I cancel my order?

What should I do if I have received a wrong item?

What is your return policy?

Can I change my address after an order was placed?

My package is damaged, what should I do?

PRODUCT INFO

What material are the products made from?

Do you offer wholesale or bulk orders?